APPLE STATEMENT September 24, 2025
At Apple, we’ve always focused on creating technology that empowers people and enriches their lives. We design our products to be intuitive and simple to use, to work seamlessly together, and to protect people’s privacy and security. Since we launched the App Store in 2008, we’ve also worked with developers to create one of the most vibrant, safe, and successful digital marketplaces in the world.
Millions of people in Europe choose Apple products because they love and trust them. Developers choose them to reach users globally and build thriving businesses. It’s a model that works — in Europe and around the world.
But the Digital Markets Act (DMA) is forcing us to make some concerning changes to how we design and deliver Apple products to our users in Europe.
What Is the Digital Markets Act?
The Digital Markets Act is a regulation the European Union introduced in 2022 to reshape how certain technology companies design their products. The DMA includes a long list of rules, but the way those rules are implemented looks very different from company to company.
For Apple, the DMA is impacting many parts of our EU users’ experience on our products — from how they download apps and make app payments, to how their Apple products work together.
Over the past few months, the European Commission — which is responsible for the DMA — has asked for more feedback from companies and EU citizens about the law’s effects. So we wanted to update Apple users in the EU on the changes they’ve started to see, and what they can expect in the future.
The DMA’s Impacts on Apple Users in the EU
Feature Delays
The DMA requires Apple to make certain features work on non-Apple products and apps before we can share them with our users. Unfortunately, that requires a lot of engineering work, and it’s caused us to delay some new features in the EU:
We’ve suggested changes to these features that would protect our users’ data, but so far, the European Commission has rejected our proposals. And according to the European Commission, under the DMA, it’s illegal for us to share these features with Apple users until we bring them to other companies’ products. If we shared them any sooner, we’d be fined and potentially forced to stop shipping our products in the EU.
We want our users in Europe to enjoy the same innovations at the same time as everyone else, and we’re fighting to make that possible — even when the DMA slows us down. But the DMA means the list of delayed features in the EU will probably get longer. And our EU users’ experience on Apple products will fall further behind.
A Riskier, Less Intuitive App Experience
We’ve always run the App Store to be a safe and trusted marketplace for our users, and to create an incredible business opportunity for developers. Due to the DMA, our EU users are experiencing the following impacts:
We built the App Store to be a central, trusted place for our users where every app is reviewed, every developer follows the same rules, and parents have tools to protect their children. We’re still fighting to protect that quality experience our users expect, but the DMA has forced changes to that model. And that’s creating more complexity and more risks for our EU users.
New Privacy and Security Threats
The DMA also lets other companies request access to user data and core technologies of Apple products. Apple is required to meet almost every request, even if they create serious risks for our users.
So far, companies have submitted requests for some of the most sensitive data on a user’s iPhone. The most concerning include:
Large companies continue to submit new requests to collect even more data — putting our EU users at much higher risk of surveillance and tracking. Our teams have explained these risks to the European Commission, but so far, they haven’t accepted privacy and security concerns as valid reasons to turn a request down.
Is the DMA Achieving Its Goals?
Regulators claimed the DMA would promote competition and give European consumers more choices. But the law is not living up to those promises. In fact, it’s having some of the opposite effects:
Under the DMA, the European Commission’s interpretation of the rules is constantly changing. And that makes it nearly impossible for companies to know how to comply.
When there are disagreements about the DMA’s requirements, companies have to make the European Commission’s changes before the courts weigh in — which can takes months or years — even if that does irreversible harm to users. And the penalties for failing to comply are totally arbitrary. They’re applied unevenly, and they’re designed to punish companies instead of promoting competition.
Over time, it’s become clear that the DMA isn’t helping markets. It’s making it harder to do business in Europe.
Apple’s Perspective on the DMA
It’s been more than a year since the Digital Markets Act was implemented. Over that time, it’s become clear that the DMA is leading to a worse experience for Apple users in the EU. It’s exposing them to new risks, and disrupting the simple, seamless way their Apple products work together. And as new technologies come out, our European users’ Apple products will only fall further behind.
The DMA also isn’t helping European markets. Instead of competing by innovating, already successful companies are twisting the law to suit their own agendas — to collect more data from EU citizens, or to get Apple’s technology for free.
Despite our concerns with the DMA, teams across Apple are spending thousands of hours to bring new features to the European Union while meeting the law’s requirements. But it’s become clear that we can’t solve every problem the DMA creates.
That’s why we’re urging regulators to take a closer look at how the law is affecting the EU citizens who use Apple products every day. We believe our users in Europe deserve the best experience on our technology, at the same standard we provide in the rest of the world — and that’s what we’ll keep fighting to deliver.
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